Pricing FAQ

NotionFlare plans scale from a public Notion site to a Knowledge Base your groups can /ask. Live limits are on Pricing.

What does Free include?

Publish from Notion to your public site (Title, Slug, Status, body).
Personal Knowledge Base for private + public posts (up to ~30 posts in your Knowledge Base at once).
Dashboard Try /ask (10/day · 100/month) against your own Knowledge Base (including private posts you own).
Telegram / Discord / Slack `/ask` on linked groups — Public corpus only (inquiry / lead FAQs). Shared ask quota with Dashboard.
Optional: turn on platform discovery so public posts can join the official Telegram demo corpus (see Platform discovery).
Not included: Private (or Private+Public) IM corpus, image text, AI auto-cover.

What do Pro and Business add?

Higher sync and Knowledge Base caps (Pro ~1000 posts, Business ~3000). Caps are concurrent slots — archived / removed posts free capacity; updating a post you already keep does not consume a new slot.
Per-group Ask corpus: Public, Private, or Private + Public — e.g. member groups on Private, inquiry chats on Public.
Higher Ask quotas (shared by Dashboard + IM channels). Ask is the main usage gate.
Image text (opt-in) — separate quota from /ask.
Media hosting & uploads — for images and assets on the site.
AI auto-cover (Business only) when a post has no cover image — separate day/month quota (~10/day · 150/mo). Pro does not include auto-cover; use a Notion cover or Featured Image instead.
Audience topics (Business only) — semantic clusters of similar /ask questions on Home (Pro still gets helpful rate, emoji mood, and exact “most asked”). Feedback setup: Ask feedback channels.

Business is aimed at larger communities (Telegram, Discord, or Slack — roughly 1k–10k members) with higher daily and monthly /ask and image-text limits, plus more storage.

Why isn’t AI auto-cover on Pro?

Auto-cover is an extra paid image generation step and is not part of the core “Notion → site + /ask” path. Pro focuses quota on Ask and Knowledge Base size. Prefer a Notion page cover or Featured Image — that uses no AI cover quota. Business keeps a metered auto-cover allowance for larger publishing volume.

See live numbers on Pricing.

How do /ask quotas work?

Quotas are per account owner, shared by Dashboard Try /ask, Command-K Ask, and everyone in linked IM groups.
Limits are daily and monthly and scale by plan (Free includes a small shared quota).
Unused day or month allowance does not roll over to the next period.
Brief rate limits also apply (anti-abuse); hitting either the burst or the day/month cap blocks asks.
Direct messages with the bot do not run Knowledge Base /ask — use a linked group.

See Telegram, Discord, Slack, Private vs public, and ask quota.

What happens if I downgrade to Free?

IM Ask corpus is hard-locked to Public again — private/draft pages stop answering in linked groups even if the dashboard still shows an old Private setting.
Ask quotas, Knowledge Base post caps, image text, and AI auto-cover drop to Free limits (live numbers on Pricing).
Your Notion connection and public site keep working within Free publishing rules.
Stripe cancels usually stay paid until the period end, then drop to Free (see Billing below).

Private vs public Status?

private — Knowledge Base only; not on the public blog or Command-K Search. Exposed in IM only when the linked group’s corpus includes Private (Pro+).
public — On your site; can opt into platform discovery for the official demo. Usable on Free IM groups.

Details: Notion setup · Glossary.

Where do I upgrade?

Open Pricing or Dashboard → Billing for Pro (Stripe Checkout). Business checkout is intentionally delayed — the card shows limits for planning, but Subscribe stays Coming soon until we open that tier.

How do I cancel or manage billing?

Open Dashboard → Billing.
Use Manage billing for the Stripe Customer Portal (invoices, payment method, receipts).
Or cancel from the same page — when a Stripe subscription exists, cancel is usually at period end; you keep Pro until then, then Free rules apply (including Public-only IM).

App Store / Play subscriptions must be cancelled in the store; deleting a NotionFlare account does not cancel those stores for you.

Is AI Studio included?

No. AI Studio and Telegram /image generation have been discontinued. Business may still auto-generate a cover image for posts that have no cover, within a separate day/month quota. Plans otherwise focus on Knowledge Base /ask, image text (opt-in on paid), media storage, and optional social distribution.