Ask feedback on Telegram, Discord & Slack
How members leave thumbs and emoji feedback on /ask answers — and how you see it on Home.
guidespropsUpdated Aug 14, 2026
After someone uses /ask, NotionFlare can collect two kinds of feedback (where the chat app allows it):
- Thumbs (👍 / 👎) under the bot reply — the tapped side becomes Thanks; they can still switch. Home shows this as Helpful rate (thumbs up ÷ button votes).
- Emoji reactions on the reply — any emoji, shown as-is (not counted as up/down). Home shows this as Reaction mood.
Dashboard → Ask → Try /ask also has thumbs buttons (same helpful-rate path). NotionFlare does not store full answers — only a short preview, the question, and message ids needed to attach feedback (about 90 days).
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Telegram
- Link the group under Dashboard → Ask → Telegram. See Telegram Ask.
- Promote the NotionFlare bot to group admin — Telegram only delivers emoji reactions when the bot is an administrator.
- Group → members → NotionFlare bot → Promote to admin
- In the group,
/asksomething → tap 👍 or 👎 under the reply → check Home Helpful rate. - Add any emoji on the bot reply → Home Reaction mood should show that emoji.
You use the official NotionFlare bot — you do not create your own BotFather bot for Ask.
Slack
- Link a workspace under Dashboard → Ask → Slack. See Slack Ask.
- Public channels — on the first
/ask, NotionFlare joins automatically so answers and emoji feedback can attach to the message. - Private channels — invite
@NotionFlareonce. Without an invite, thumbs buttons still work; emoji mood may not. - If you installed Slack Ask a long time ago and public channels never auto-join, open Dashboard → Ask → Slack and Add to Slack again once to refresh permissions.
- Verify:
/askin a public channel → bot appears in members → emoji on the reply show under Activity / Home mood.
Discord
- Link a server as in Discord Ask.
- Answers include 👍 / 👎 under the reply — that is the main helpful-rate signal (same idea as Telegram and Slack).
- Members can also add emoji reactions on the reply for Reaction mood when the platform is collecting them. Use
/asknormally; no extra Dashboard step.
Home insights
On Dashboard Home (Pro+):
- Helpful rate — button votes only
- Reaction mood — emoji mix (recent window)
- Most asked — repeated question text
- Audience topics — topic clusters (Business plan)
- Recent asks — short answer preview + Open reply when a chat deep link is available
Older Ask activity is cleaned up after about 90 days.
Troubleshooting
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